Modus Live is a framework which defines your Ways of Working to guide you at your workplace

Ways of working are guidelines and policies that enable the organisations to operate effectively, efficiently and help in sustainable improvements. It works across the processes, systems and people in the organisations and defines the change required for an organisation.

Our approach to design customised Ways of Working is unique and based on several years of practical experience in Transformation and Change management across various industries and sectors.


How many times have you heard the following comments in your workplace?


After years of experiencing in transformation and change management we know that all organisations face similar challenges and issues when it comes to efficient and effective ways of working. Using that experience we have developed the methodology, which enables the organisations to implement change that is sustainable and that actually works.

MODUS LIVE gives organisations,
• an environment to build and sustain the business processes
• a framework to enable change and manage it properly
• a platform for knowledge sharing and talent building

MODUS LIVE gives teams,
• an understanding of changes and ways to manage them
• tools to measure and manage team performances and responsibilities
• guides to understand cross functional dependencies and impacts on processes

MODUS LIVE gives an individual,
• knowledge relevant to him/her
• an understanding of roles and responsibilities and impacts of process changes
• Actions to be taken and manage the changes in processes, systems or roles

Build > Perform > Review > Sustain

There are 4 areas in our MODUS LIVE tools,

Build: Businesses change and they change very frequently. This makes any process or tool designed keeping few things in mind obsolete, even before it is implemented. The Build area allows the users to change the processes and tools according to the evolving businesses.

Perform: The area, which is used on a day-to-day basis to execute the business processes by the user. This allows the users to see what they have to do, when they have to do and how they have to do. This gives them complete knowledge to do their daily tasks.

Review: This area allows the management team to see the performance of the business, people and identify areas of improvements. Reports available at different levels of management hierarchy allow them to take necessary steps to improve processes, define and tweak roles and responsibilities, and usage of systems.

Sustain: This area enables the users to stick to the change and own it themselves. After a change is implemented, people stick to it for a while and them start to drift apart and start doing things their own convenient ways. It becomes increasingly important that the users sustain the implemented change by sticking to it.



We follow the MODUS framework which consists of our core operating model app(across process, system, people) and associated execution apps to enable each and every business process deliver its best in any environment


What makes it a powerful tool

The real power of this tool is its flexibility. The flexibility to allow an admin user to change the framework in which a normal user can work makes it unique and versatile. Businesses change on a regular basis and it is a huge cost to adapt the tools and systems according to that. MODUS LIVE makes it easier to change the templates, frameworks, processes and user profiles according to the business.


We are a team of management consultants with combined experience of over 35 years specialising in delivering business change programmes through consulting, system enhancements and service based projects. We primarily work with the retail and FMCG sectors.

We offer end-to-end customised solutions according to client needs to optimise their performance and efficiency in processes. We focus on four key areas – management team, workforce, organisational processes and systems to bring about business change, management change, system implementation, and process change, training and organisational re-design.